XPERIA U CAMERA PROBLEM

  • When I want to take a picture and i'm inside in the house picture comes on a purple color with some yellow points on the left.I changed the settings,i cleaned the glass camera,problem is the same,only inside in the house.I used the repair via Sony, but the problem is the same.Unfortunately I bought this phone, thinking about SONY-Ericsson past,no support,no JB.Here it is the photo:http://www.imagesocket.com/photos/guest/2564714.Thank you SONY!



    Like this post to subscribe to the topic.
  • Hi Mihai, do you have the small camera plastic still over the lens on the handset? - Aimee.

  • No,it's only the glass camera.I clean the glass,butt still the same problem.When i use the camera in normal light,outside,camera automatically adjusts and work verry good,but when i use inside I see the same problem.This happening in normal and automatically mode,in photo and video and i think it's a bug software.Thank you for your answer!

  • I would recommend that you have the handset examined by an engineer to determine what is causing the problem. The purple colour should only appear if you have the lens covered by a protector so you should not be experiencing this issue.

    - Aimee.

  • thank you!

  • HEY SONY..!!

    I ALSO WANT UR HELP ABOUT MY PROBLEM.....I HAVE BEEN FINDING A SOLUTION FROM MANY WEEKS...MY PROBLEM IS THAT I AM USING XPERIA U N THE CAMERA IS BECAME VERY SLOW AFTER THE ICS UPDATE....FIRSTLY IT TAKE 10-15 SECONDS TO OPEN N WHEN EVER I CLICK A PICTURE IN A DARK AREA IT TAKE 15-20 SECONDS TO FOCUS ! :/ .....IT IS VERY IRRITATING.....I HAVE ALSO TRIED THE FACTORY DATA RESET N CLEAN INTERNAL STORAGE AND HAVE ALSO TRIED TO CONTACT SONY XPERIA SERVICES CUSTOMER CARE... BUT IT IS STILL VERY VERY SLOW......BTW IT IS VERY GOOD AT DAY TIME OR IN BRIGHTNESS...PLS PLS PLS REPLY WITH A SOLUTION ASAP.. :)

  • and also the same problem like Tanveer Singh Khurana ੴ...ICS 4.0.4 have many,many bugs:((

  • yes me too! it happens after i updated my xperia u to ics! omg my camera is super slow to capture any moments! also slow in apps and unresponsive touch and last but not the least! it have some ghost mode on my phone! what i mean is! it types automatically in sms! haha lol!

  • It is normal that the handset may run slower in comparison to Gingerbread as the ICS software is more resource intensive however I'd recommend performing a software repair through PC Companion and only install necessary apps/games to see if this helps.

    - Aimee.

  • finally i have down graded my xperia u to gingerbread n nw its running perfect as before :)

    but themes n menu style was awesome in ICS :( missing that only.... i prefer to suggest u guys to down grade ur phone also its the only solution :/

    and Aimee thank for rplying a also want u ask one thing that will these bugs n problems will be solved on the next update or on jelly been ?

  • how bro??? pls email me @ ezlyf4u@gmail.com

  • ok bro :) check ur gmail in box

  • hey tanveer. can u plz suggest me how to downgrade dis ics version to GB in my xperia u . plz send d procedure in my mail . ""malaygopal.90@gmail.com""

  • brother i didn't do anything by my self.....my cell phone is under guaranty so just had a visit to sony service center and told them the problems and they suggested me downgrade it.......n they just did it in 20 minuts.....that it...now my phone is working perfectly.. i also suggest you to do the same if u r facing they same problem... (Y)

  • k thanks fr d info bro. n yeah i also hv d same prob for camera. its jus irritationg me . wel bt dr ws a problem in GB version too lik . d call hangs out while hearing ny music in ear phone which needed a phones restart. has dt problem been solved later in urs. plz reply.

  • Hey Sony!

    I update my phone Sony Xperia U. the update was successful but the camera is out of order since then. I open it, darkness the display. little time announces it going by that the camera does not answer. what can I make with him?

  • hello every one, my xperia u was fell down on floor, now the problem is in camera that when i switch on the camera a purple spot comes in the center of the screen, plz tell me that how may i fix this issue

  • hello.. Sony! You must do something!!! or 2.3.8 gingerbread, have to do something! gingerbread or a version that supports the dual-core mobile features and not have problems with the camera nor the purple dots nor with focus, or should we put jellybean, or make a version of ics to do that I mentioned for the version of gingerbread.

    If you do not do any of these, then you are totally unacceptable as a company!

  • Why is it that any status updates or post shares on fb when done through the U is read as "Via mobie" and not "via Xperia™ Smartphone from Sony"

    I mean we bought a smartphone investing so mucha money just to get this silly shared via mobile thing ??

    Why this differential treatment to Phones like U and the others in its range.

    Fix it!!

  • after i use the cam when i hit the back key a some noise comes

  • SONY give my money back.I pay for this all the money,100%, instead you give me a phone with software problems.In ICS I have 3 yellow spots only in low light conditions on a purple background...I flashed the phone and now I have GB 2.3.7,camera it's more responsive but now I have only one permanently yellow spot.So it means,it's a software problem.Big shame SONY=BAD Software!!!

  • sony ,my xperia u is getting turned off after some time when i m working

    on it and when i charge it shows it charging but it doesn't get charged

    please help me!

  • Hi, I have upgraded my Xperia U to ICS. Everything is running smooth but the camera is super slow ! The camera was running super fast while it was in Gingerbread ! Please help me on this ! :(

  • hi a have sony xperia u, and I want to know the best program for photo effects

  • I have also thae camera problem as like as Mihai Laurentiu ie When I want to take a picture and i'm inside in the house picture comes on a purple color with some yellow points on the left.I changed the settings,i cleaned the glass camera,problem is the same,only inside in the house.I used the repair via Sony, but the problem is the same

    Plz Sony Help me

  • Kindly reply me in my email---baniktrisanu@gmail.com

  • hi sony ..

    i have a problem with my experia u camera .. its open bs itself and take a shoot by itself too .. and its keep doing that every little bit time .. can i know.whats the problem with it? can anyone help me please ? thank u

  • i update the phone 4.0.4 with sony pc companion its works but my camera donsnt works when i open camera it apears black screen and after about 20 seconds his mesg appears (camera is not responding) Help me

  • My problem with camera is when I wont take a picture, color is purple with yellow points in the upper corner. I worked hard resets, software reinstallation. The problem still there. So I have to adjust the white balance in settings. But in applications for entertainment can not. Just outside, because the camera then works great in a little less light changes color. Also the panorama of the small poor light are useless. Because the color is completely purple and dark. And there can not be adjusted white balance. Please, answer on my question how would fix.x this problem. Thanks! :)