My Xperia x10 won't turn on!

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  • While i was playing with my phone, suddenly it turend off and wont turn on back again! and then i tried to charge it,but it didn'thave any reaction,not even by flashing red or green light...anything...:( and i pluged it to my pcr,and neither my computer didn't recognize it!

    what happened to my lovely phone?



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  • It could take a while before the phone respond when it our of charge, so try charging the phone for about 10-30 minutes and let us know if it still does not do anything. -Josh

  • no...it seems completely dead!any reaction, not even after 2 hours charging .... :(

  • can you please help as I have the same issue I have the phone for one month and this started last night I can not get the phone to work. From searching the internet it seems to be a big problem with this phone. I have used sony ericsson for years with out any problems and I believed that it was a reliable brand it's only this new phone!!

  • Remove the battery, wait for about 15 seconds, connect the charger (wall contact), wait for about a minute, re-insert the battery. Now leave the phone for at least one hour and then try to start it again.

    If it still doesn't start I suggest you try to update/reinstall the software with Update Service, www.sonyericsson.com/updateservice.

    If this won't fix your problem you need to contact your dealer and ask for assistance with sending the phone to a authorized repair centre.

    -Markus

  • i have the same problem but after i dropped it it doesnt turn on or anything ,wont charge no lights are flashing its not even vibrating....it stays as a black screen

    no response

  • Did you try to update? If this won't fix your problem you need to contact your dealer and ask for assistance with sending the phone to a authorized repair centre.

    -Markus

  • i havent got the cord to the computer

  • In that case, I'd suggest trying the next steps Markus advised above. Speak with your dealer to see if they can arrange for your handset to be sent to an authorised repair centre for examination.

    - Aimee.

  • hi my phone wont turn on but the red light comes on when charging i let it charged for 5 hours then i tried to turn it on all that happened was that a small vibration from the phone but then nothing happens it was working 3 days ago with out a problem but now wont turn on.

  • i have the same problem. just SONY ERICSSON screen appears and it won't start. question is,

    1)how i want to repair using SEUS when it only check the updates not the problem?

    2) when i use SEUS to check my phone,it says ur phone has the latest update. but my phone won't start.

    3)PC Companion won't help either since i can't turn on my phone.

    please help me guys..:-(

  • When you run Update Service and get this message saying you already have the latest version, you should get an option to just continue any way. Check for this option and you it should hopefully get your phone working.

    -Markus

  • i have the same problem. when the SONY ERICSSON screen appears and it won't start it. it will continue restart and restart again.

  • wilson- you too? well, i try all u say mr Markus. but no luck. other solution maybe?

  • ya, when my phone feel heat the phone will auto restart

  • If Update Service can't get it working (or in this case Update Service can't even start the repair) you need to turn to your dealer and ask for help with getting a repair on your phones.

    -Markus

  • my xperia10 won't open in a non air conditioned room what could be the possible problem of my phone ???

  • and it's battery is heating up ...and its just vibrating after vibrating it won't open ... please help me my xperia10 is very valuable to me ..

  • Please help.. i was trying to update my x10i.. i followed the instructions saying remove the usb, then turn off the phone, wait for 5 seconds, then plug the usb to the computer while pressing BACK while putting the other end of the usb to the phone.. first it's updating then it says update failed.. it doesn't even have the information why the update failed.. then my x10i won't open.. i tried to plug in the charger but it doesn't any light.. green or red.. then i removed the battery.. tried to open it again, but all it does was vibrate and my phone doesn't open.. please help.. i really need my phone... thanks..

  • HELP ME!! my xperia X10 doesn't turn on! it only vibrates then, nothing will happen.. why is that so??

  • Hi , I updated my Xperia X10 to 2.3 after that my phone kept on restarting until it finally has dead , there seems no action on the screen ... i tried removing the battery and switching it ON again but at the start , theres just a small vibration after that no activity absolutely nothing on the screen ..what could be the problem ?? Please help me please :(

    what else can i try to bring my lovely phone to life again:(

  • @Jonathan & Mac,

    I suggest you try to repair the software with PC Companion, www.sonyericsson.com/pccompanion.

    In the program you click on Support Zone > Update > Repair.

    After this you simply follow the given on-screen instructions and you will be told when to connect the phone and how to do so.

    If this won't fix your problem you need to contact your dealer and ask for assistance with sending the phone to an authorized repair centre.

    -Markus

  • i need help my x10 led flashes red when charging left it all night and tried this moring and i just flashes 3 times and nothing happens

  • my phone turned off all of a sudden. i brought it brand new yesterday, its not even 24hours old.

    it just turned off and i cant turn it back on. NOTHING is happening.

  • my phone turned off all of a sudden. i brought it brand new yesterday, its not even 24hours old.

    it just turned off and i cant turn it back on. NOTHING is happening.

  • my phone turned off all of a sudden. i brought it brand new yesterday, its not even 24hours old.

    it just turned off and i cant turn it back on. NOTHING is happening.

  • sad i lost my sony xperia and wanted to lock its imei number. i had done email to company and company says we cant lock it so i gone to police and they told we cant lock it try to sony company. moreover, i visited my city's sony showroom and they told that we can lock if i have FIR of police and i have it but later shopkeeper told me i can only lock if u bought phone from here. but i bought it from other. so any ways i can lock. reply.....

  • I have got a sony xperia phone which is only 6 months old ... shows its charged but wont turn ON, no damages, no drops ...started OFF by being funny like screen freezing or hanging up ...

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