11/11/13 We were briefly DOWN FOR MAINTANENCE -GAME IS BACK UP

  • We are fixing a problem we had over the weekend. Shouldn't take too long. Sorry for the inconvenience!



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  • The game is back up; however, everything is gone...all my pink chips and I had 9 or ten jokers...and almost all the other charms too....plus...I was on my 5th day of daily prizes.....signed

    so very not happy,

    Em!!!!

  • Hi Emma,

    Restoring your game right now with some extra, sorry that happened. :)

  • Wowser...that was fast!!!!! Thanks so much! Very much appreciated! Em :)

  • :)

  • I lost levels and entries into the prize forum and my daily spins... I am not happy especially when I bought and or earned my jokers and time stops

    this is a problem and I hope we can fix it

  • maybe I would have won a prize or maybe I would like to be where I was. I want to resolve the issues

    s at hand and if not I will be severing ties with your site. thnk

  • i lost levels now i have to replay them

  • I would like to know why I have gone from level 30 back to level 1 and lost all my points and ticket what is going on here

  • Hi Jessica, Elizabeth, & Jayson,

    So sorry that that happened to you guys. We know what did it and are working on a fix for it this weekend but I'm sure it is was frustrating. We have restored your account and added extra coins as an apology. We hope that helps.

  • thank you for fixing the game xxx

  • :)

  • Same thing happened to me. I went back to level 1 and all my chips were lost. Thanks a lot. That was a lot of time I spent getting there.

  • Hi Melanie,

    So sorry that that happened to you. We know what did it and are working on a fix for it right now but I'm sure it is was frustrating. We have restored your account and added extra coins as an apology. We hope that helps.

  • Thank you sooo much! I really appreciate it.

  • please help the game doesn't come on pip

  • Hi Pip,

    Are you having trouble connecting to the game? Can you tell us what you are seeing?

  • I lost everything . Whats going on ?

  • helpppppppp I can play the game :(

  • Hi Pat & Marina,

    So sorry that that happened to you. We have fixed the glitch that caused it but I'm sure it is was frustrating. We have restored your account and added extra coins as an apology. We hope that helps.

  • HI I CANNOT PLAY NOTHING HAPPENS WHEN IPUSH PLAY WILL NOT CONNECT TO PLAY GAME HELP LAST TWO DAYS NOTHING

  • thank you for your help and the coins :)

  • Hi Linda,

    Very sorry to hear that. The game is up and running without any problems on our end. If you are having trouble connecting, there are twothings we recommend which usually help:

    1) Clear the cache on your browser

    2) Try a different browser (Chrome, Firefox, Safari).

    Let us know if that helps you.

  • the game is stuck on "PLAYSINO" and will not go any further what to do help please thanks

  • just fixed itself sorry :( but <3

  • same problem as before playsino bar get stuck and will not fill up 100%

  • nm sorry

    :(

  • Dang--game is messing up, again.....stopped in the middle of the game, this time! It is 6:30pm central time.

  • Hi Alex,

    No worries, just glad it is working :)

  • Hi Sandy,

    Sorry to hear that, we are still working on a fix. Crediting your account. We hope that helps.