I had problems with the seated dining on last cruise, Conquest, in the Carribean.
If you publish a menu of what is being served, I am finicky enough to expect that what is described in the menu is what is served.
I had complained on board, and the Maitre D told me that she would look into it and try to take care of the problem. She never got back to me the rest of the time dining.
I left a complaint at desk and sent an email, and none have been responded to.
The problem with descriptions and actual food served, started with garlic shrimp, which were breaded. Then there were the Black Tiger Prawns that were baby shrimp, and the trilogy that I report on has the shark and langostino roll, being served as a fried hash of something.
In buffett area of ship, similar items were served but without the misleading menu description.
And service was really a problem, but that is for another post.