This is the link to pandigital's official firmware directory : http://mirror.support.pandigital.net:8080/Support/FW/Tablets/R70A200-2/PR72_A_BN_W_A_C_12022011.zip Just copy to a micro sd card. Do not extract the zip. Hold Volume up + power on button till system recovery pops up. Navigate the menu using volume up. Apply firmware update with volume down.
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