HOW TO DO A HARD RESET

1 2
  • hold the power button and the+volume tab at the same time for3-5 seconds>you should see the firmware screen >release the buttons>let the firmware install>unit will shutdown>after 3 minutes if the unit doesnot restart> hold the power button for 3-5 seconds> you will see the booting screen>release the power button>you should be back to the pdn>setup will have to be done all over again.



    Like this post to subscribe to the topic.
  • Hi Mark. . . Got really excited as I did everything you said, things fell into place just as you described. . . . all but the end result. Still saying Wi-Fi is not available but you ENJOY YOUR BIRTHDAY TODAY and let all us frustrated/happy PDN owners work it out the best we can! :) Thanks so much!!!

  • Quick question. when I press down the power button and +button together the screen flashes and then turns off and then nothing. According to the website I should be seeing an update screen showing progress but I don't. I'm upgrading firmware via an SD card by the way. Am I doing the hard reset incorrectly?

  • no it mean that you have the latest firmware installed

  • @ Cristi power down the pdn reboot your wifi>reboot the pdn with the wifi switch on>go to settings>network>see if it finds your wifi>connect>enter username and password

  • Perfect, thanks Mark.

  • my android firmware is not getting past the 2nd start up screen and has to many apps to replace the firmware. Is there a way to wipe the internel memory then update the firmware???Please help i want to get my $130 toy working again???

  • remove the sd card from the pdn>connect the pdn to your computer via usb cable>install the latest firmware from pdn web suite(stright to the pdn>disconnect the pdn from your computre>do a hard reset>reboot

    note: the new firmware might put the android tablet on the pdn (like the "preston hack") someone posted im not sure youll know you will have a differance screen which is cool................Mark A.

  • post your question to the wall there are some solutions i posted there

  • i tried the hard reset also the reset button an when i turn on my pandigital it still got this message that says the process android.process.acore has stopped unexpectedly please try again i cant get it off

    is there a way to wipe it clean basically take it back to factory setting by using a computer because it wont let me do anything else

  • open the back of the unit and disconnect the battery be cafreful not to pull the wires wait 20 seconds and reconnect then reboot

  • ty

  • I can't open the back of my unit - 9" Black from QVC. Is there a way to do a hard reset? I keep getting that same error - process android.process.acore has stopped...

  • you dont have to take the back off to do a hard reset

    hold the power button and the+volume tab at the same time for3-5 seconds>you should see the firmware screen >release the buttons>let the firmware install>unit will shutdown>after 3 minutes if the unit doesnot restart> hold the power button for 3-5 seconds> you will see the booting screen>release the power button>you should be back to the pdn>setup will have to be done all over again.

  • holding power and vo;ume tried multiple times Not even a flash :{

  • Help please. MY PD 8" will not even turn on! I did the hard reset becasue it was frozen and now nothing. I have docs and pics on there I need and cannot get to. Yes I can take out the sd card but that does not help as I cannot put it on my computer here. PLEASE explain how to do this so I can pull this info off and save to a separate place.

  • Same here Connie, mine also won't even turn on...did an update and thought it was okay, but now it won't work...tried a hard reset and it still doesn't do anything other than make a faint clicking noise...help!

  • I just got mine and it won't do anything on the browser, android market, or on the facebook app. It keeps saying it has an unexpected error and I must force close. I tried the hard reset and all it did was take me to a black screen with an android and a triangle with an exclamation point in the middle of it. Took the battery out and tried again and it didn't help at all. VERY FRUSTRATED!!!!

  • so, i just got this thing. been trying for the last 2 days to do a firmware update and i'm constantly getting an error. its doing the same thing on my brother's too. could really use some help!

  • Please help! I have tried the volume/power button thing many times, can't get it to work, that pdn just turns on normally. I need to factory reset because my son can't remember the unlock screen pattern and therefore we can't do the reset from the securities options. Please help!

  • I am trying to do a reset. I held the power and +, all it keeps flashing is restoring to factory fallback but does nothing else. What is the problem? Please help!!

  • I think we all have to give up with this piece of crap! I got the company's number from their website, called and they told me they couldn't help me because Pandigital is no longer a company, it was liquidated a few months back. Guess I will go spend more money on something better....

  • a question I have a Pandigital Novel that has stopped fonctinner normally when I turn it starts and stays on it until its discharges how do?

  • my pandigital novel says the process android process acore has stopped unexpectedly please try again how do i get rid of it

  • Ok it want even tern back on i was doing a factory reset and i was doing the seding and it said it was almost dead so i plug it in to charg and it turnd offf so i turnd it back on to try to finis the settins and it want come back on what do i do

  • HOW TO INSTALL THE NEW OPERATING SYSTEM LIKE THAT CLEAR

  • Pandigital MY HOME AND STAYED IN START AND NO I'M FUCKING ANGRY CLICK APPLIANCE

  • When I turn on my new Pandigital novel it says: "the process android process acore has stopped unexpectedly please try again". I tried the reset button, did nothing. I tried holding the power and volume + and it did nothing. I haven't even had this a week yet and the software is glitching.

  • Hey, can anyone tell me what to do if my tablet says "force close" and gives me no other options? Even when I force close...it KEEPS popping back up. I tried to do a hard reset and my tablet still wont work.

  • I Have done everything correctly, but this tablet still says, "the process android.process.acore has stopped unexpectedly. Pleae try again. HELP?!! Please!!!

1 2